The end of December is a natural time for reflection.
2015 has been such a great year at ENT & Audiology Associates. Our practice has grown in size, and we have grown together as a team.
Dr. Holmes began performing in-office balloon sinuplasty surgeries, effectively turning our office into a fully functional operating room with his expert nurses, Andrea, Cheryl, and Amanda. This has meant collaborating with new clinicians (mobile anesthesiologists and nurses), in addition to reformatting how our office runs on those days. The audiology team has started working with new technologies, and we completely restructured our billing procedures for hearing aids gearing up for 2016. We are looking forward to working in an “unbundled” pricing model, offering our patients instrument pricing and service transparency and lower cost hearing aids, with the hope of improving the lives of more people.
On a personal level, 2015 has brought great happiness to our employees. Amanda had her third child, a beautiful baby girl named Elliotte Grace. Julayne’s daughter, Natalie, finished her first year in college and returned as a very helpful summer intern for the office. Our medical assistant, Marla, added a new puppy, Mazy, to her family. Dr. Kyman was selected by the American Academy of Audiology Foundation to travel to Brazil to spend two weeks at a rural clinic fitting donated hearing aids. And just a week ago, Carrie got engaged and will officially be the third Gee in our office. Dr. Holmes’ mother moved up to North Carolina from her home in Florida, and his RN daughter, who is enrolled in a nurse practitioner program in TN, has been observing Dr. Holmes in the ENT clinic during her winter break.
The family connections are so strong in our office. Randi and Dr. Holmes are so amazing to work for and with, and they really set the tone for a family environment. Laura, her daughter Stacy, and future daughter-in-law, Carrie, always bring fun and flare to the office. Tanya’s daughter, Dejah, has recently been providing much appreciated help at our front desk on her winter break from her senior year at Barton College. Marcia, Dr. Quiller’s mother, has been a lovely addition to the front desk team. Dr. Head’s daughter, Jessica, came in to help us out a few times last summer, and Dr. Kyman’s partner, Navarre, did some photography work for a dinner presentation Dr. Holmes gave. We are all so blessed to work in such a friendly, family-oriented environment.
In conclusion, we want to wrap up 2015 with a huge thank you to our patients, our staff, our families, and our friends. There is something special about our practice that is hard to put into words, but it keeps getting better and better; and we are looking forward to a great 2016! Things to keep an eye out for: increased expansion of in-office sinus surgeries, unbundled hearing aid prices, HyperSound demo set up in our waiting room, and continuously evolving technology and improvements in patient care.