For Our Patients and Their Families:
After 24 years of private practice, Dr. Holmes has decided to leave a final professional legacy through teaching residents and medical students in Mobile at the University of South Alabama. We have attempted multiple times to recruit an ENT to take over but there were no suitable candidates. Therefore, ENT & Audiology Associates has ceased operations as of September 29, 2023. We are grateful for all you and for our staff who comprise the ultimate team imaginable. This transition has been bittersweet, to say the least, and all of us have experienced emotional ups and downs.
With our thanks and best wishes,
Douglas K Holmes, MD and Randi L Holmes, AuD
Effective November 27, 2023, we have retained Cariend, a medical records custodian, to
manage the records (from Oct 2017-Sept 2023) for the next 5 years. Cariend is not a medical provider and does not handle billing, medications, or referrals for the closed practice.
Requestors should be prepared to complete the Records Release Authorization Form and
provide a copy of government-issued photo ID, as required by HIPAA. The fastest way to process requests for copies of medical records is to visit Cariend’s website and submit your contact information at the link below – you will then be sent an email with instructions to securely upload your authorization form and ID: https://www.cariend.com/request-records/
If you do not have access to a computer or internet, Cariend can be reached by phone at
404-991-7080 – please note the HIPAA laws do not allow medical records to be released based on a
phone or email request.
If you prefer to mail your completed Authorization Form and Government-issued Photo ID:
Cariend ROI
PO Box 1866
Thomasville, GA 31799-1866
If you have questions about the process, Cariend can also be contacted via email at
Request@Cariend.com however, you should not send sensitive personal information or request
documents through email.
For urgent records requests, please complete this form: